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Privacy Policy

Last Updated: December 15, 2024

At duke-mark.one, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services related to financial and cryptocurrency education.

By accessing or using duke-mark.one, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or enroll in our courses
  • Subscribe to our newsletter or educational materials
  • Contact us through our contact forms or email
  • Participate in surveys, webinars, or community forums
  • Make purchases or transactions on our platform

This information may include: full name, email address, phone number, mailing address, payment information, username, password, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or source
  • Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, remember your preferences, and provide personalized content. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our educational services and platform
  • Processing your registrations, enrollments, and transactions
  • Sending you course materials, updates, and educational content
  • Responding to your inquiries and providing customer support
  • Personalizing your learning experience and recommending relevant courses
  • Analyzing website usage to improve our services and user experience
  • Sending marketing communications about Token Tact and Evolution Zenith programs (with your consent)
  • Detecting and preventing fraud, security breaches, and technical issues
  • Complying with legal obligations and enforcing our terms of service

3. Cookies and Similar Technologies

3.1 Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.

Performance Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and user experience.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences, language settings, and login information.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that disabling cookies may affect the functionality of our website and limit your access to certain features.

4. Analytics and Third-Party Services

We use third-party analytics services to help us understand how users interact with our website and improve our services. These services may collect information about your use of our website and other websites over time. The analytics providers we work with include:

  • Google Analytics:Tracks website traffic, user behavior, and demographics to help us improve our educational content and platform performance
  • Social Media Analytics:Monitors engagement on our social media channels including Instagram, Facebook, Twitter, and Telegram
  • Email Marketing Platforms:Tracks email open rates, click-through rates, and engagement with our educational newsletters

These third-party services have their own privacy policies governing how they collect and use information. We encourage you to review their privacy policies to understand their practices.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers:We share information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you (e.g., payment processors, email service providers, hosting providers)
  • Legal Requirements:We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others
  • Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • With Your Consent:We may share your information with third parties when you have given us explicit consent to do so

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of personal information on protected servers
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal and regulatory requirements
  • Our legitimate business interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

Right to Access

You have the right to request copies of your personal information that we hold.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information.

Right to Erasure

You have the right to request deletion of your personal information under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing of your personal information under certain conditions.

Right to Data Portability

You have the right to request transfer of your personal information to another organization or directly to you.

Right to Object

You have the right to object to processing of your personal information for direct marketing purposes or based on legitimate interests.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month of receipt.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding corporate rules for intra-group transfers
  • Your explicit consent where required

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information from our servers.

11. Third-Party Links and Services

Our website may contain links to third-party websites, including our social media profiles on Instagram, Facebook, Twitter, and Telegram. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by duke-mark.one.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending you an email notification if you have provided us with your email address
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

duke-mark.one

Address:
2140 King Street E, Toronto, ON M5C 2V7, Canada

For privacy-related inquiries, please include "Privacy Request" in the subject line of your email. We will respond to your request within 30 days.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our compliance with data protection laws and to handle privacy-related matters. You can contact our DPO directly at the email address provided above with "Attention: Data Protection Officer" in the subject line.

15. Supervisory Authority

If you are located in the EEA and believe that we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority. However, we encourage you to contact us first so we can address your concerns directly.

Your Consent

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services immediately.